Most agencies treat "new business" as a to-do list item to be squeezed between meetings. But new business isn't an activity—it is the result of consistent, deliberate actions. Learn how to align your sales and marketing to move from pushy persuasion to human-led partnership.

Most agencies are built on neurotypical defaults: open-plan noise, meeting-led decisions, and hours worked as a proxy for output. But for 1 in 5 adults, these defaults create friction that kills productivity

As PPC platforms automate optimisation, agencies must find new ways to differentiate. This session reveals why feed management — not bid tweaks — is becoming the true strategic edge in AI-driven paid media.

Claire Hutchings reveals six practical pillars for building an agency that supports founder wellbeing as well as profit. A must-watch session for agency leaders who want sustainable growth without burnout.

Most agency profit problems aren’t sales issues—they’re operational leaks. Jhana Li reveals six hidden profit centers that can dramatically increase margins without adding clients, costs, or stress to your team.